RETURNS & REFUNDS

    In accordance with the CPA:
    At Stay Salty, we don’t just want you to like your gear-we want you to love it! But if something isn’t right, we’ve got you covered
    • Returns are accepted within 14 days of delivery.
    • Items must be unused , unwashed, and in its original packaging.
    • Proof of purchase is required
    • Customers are responsible for return shipping 

    Stay Salty reserves the right to reject returns or exchanges if the item is damaged, used, or not in its original condition.

    Third party retail partner returns & exchanges
    Returns are only accepted online for products purchased directly from our online store. If you have purchased from a third-party retail partner, then please continue the return query directly via the same outlet.

    WARRANTY

    Warranty policy

    We, at Stay Salty are proud of our products, and we are committed to offering a 3-month warranty across our full range of products except for our Wide-brim sun hats.
    If there is a warranty or quality related issues with our products, we need to know about it. We encourage you to notify us via the Warranty form below.

    Stay Salty reserves the right to reject warranty claims at its sole discretion.
    All products carry a 3-month limited warranty against manufacturing defects only.
    What is not covered by warranty
    • General wear and tear
    • Alterations or modifications to the product
    • User negligence
    • Accidental damage
    • Warranties voided due to lack of proof of purchase.
    • Environmental damage (e.g., prolonged sun exposure)

    Claiming a warranty
    If you believe the product is faulty or defective and covered under the 6-month warranty, please fill in the warranty form below, and we will get back to you as soon as possible.